Essays about: "Experiencescape"

Found 4 essays containing the word Experiencescape.

  1. 1. Co-working in an experiencescape - A case study on the consumption in a co-working space combined with a restaurant and café

    University essay from Göteborgs universitet/Graduate School

    Author : Kajsa Andersson; Emilie Gente; [2020-06-16]
    Keywords : co-working; combining concepts; shared spaces; workspace; experiencescapes; customer experience; consumption;

    Abstract : The aim of this thesis is to contribute to an understanding of the consumption taking place in a co-working space that is combined with a restaurant and café. The research on such combinations is still sparse and previous literature on co-working and co-working spaces is therefore used in combination with a model which understands physical spaces as experiencescapes. READ MORE

  2. 2. Analysis on Japanese Hospitality Spirit of Omotenashi: Does it Work in Other Countries? A Case of its Implementation in Indonesia

    University essay from Lunds universitet/Institutionen för tjänstevetenskap

    Author : Lombardo Osel Goantara; [2019]
    Keywords : omotenashi; omoiyari; servicescape; experiencescape; emotional labor; harmony; communication; Social Sciences;

    Abstract : 近年ではおもてなしという日本のサービス精神がますますと東南アジア国々で見られるようになった。現地にある日本会社あるいは日本の企業がこのサービス精神をもって現地に適用しようとした。目的はお客様の満足度を上昇させるためと言っても過言ではないだろう。 お客様の満足度はビジネスの長生きに必要不可欠なものの、スタッフ達の心そして彼らが感じている仕事場の雰囲気もサービスクオリティに影響があると考えられるだろう。この修士論文はおもてなしに対して東南アジア国々現地スタッフあるいは会社員の思い、そして彼らのおもてなしパフォーマンスの経験を探る。これに伴って西洋で頻繁に使用されているservicescapeとexperiencescape理論を用いて、おもてなしという日本の精神を解析する。.. READ MORE

  3. 3. The Bookshop as an Experiencescape: the future of the physical book and the bookshop in the digital era

    University essay from Lunds universitet/Avdelningen för etnologi

    Author : George Hill; [2014]
    Keywords : Bookshop; Books; English language; Liminality; Fetishism; Sign value; Reading; Digital era; Experiencescape; Experience economy; Ebooks. Kitabevi; Kitap; İngilizce dili; Esiktelik; Fetişizm; İşaret değeri; Okuma; Dijital dönemi; Deneyim; Ebook.; Cultural Sciences; Languages and Literatures;

    Abstract : The purpose of this thesis is to position the physical and independent bookshop in the digital era, claiming that they do have a strong place there. The rationale of viewing the bookshop as a space in which an experience can be had, intends to give independent bookshops a guide on how to remain as such. READ MORE

  4. 4. Malmö's Eco-branding to the Chinese public : a Shanghai Expo case

    University essay from Lunds universitet/Avdelningen för etnologi

    Author : Yurong Chang; [2011]
    Keywords : Shanghai Expo; Malmö; experiencescape; eco-branding; city branding; Chinese public; cultural analysis; trialectics of space; urban sustainability; MACA; Cultural Sciences;

    Abstract : This thesis is a documentation as well as a reflection on the participation of Sweden‘s third most populous municipality, Malmö, in Shanghai‘s World Exposition (Expo) during summer 2010. Based on my own involvement as a staff member for 1.5 months, in the thesis I wish to explore eco-branding at Malmö‘s official showcase (Malmö Case). READ MORE