Essays about: "Gain customer satisfaction"

Showing result 21 - 25 of 69 essays containing the words Gain customer satisfaction.

  1. 21. Customer experience through packaging in an online context : Creating value to neo-luxury customers in Generation Y

    University essay from Linnéuniversitetet/Institutionen för marknadsföring (MF)

    Author : Karin Hammers; Almina Herrlin; Adam Johansson; [2020]
    Keywords : Customer experience; e-commerce; Generation Y; neo-luxury; packaging; unboxing experience; value creation;

    Abstract : The development of technology has contributed to a fast-growing market for e- commerce. Through e-commerce, the physical interaction has decreased, and new interaction tools have been implemented to gain competitive advantage. Packaging is one way to communicate with customers and often the first physical contact with brands when purchasing online. READ MORE

  3. 22. Mätning av målprioritering, måluppfyllnad och kundtillfredsställelse : en jämförelse mellan svenska privata storskogsägare och ett förvaltningsbolag

    University essay from SLU/Department of Forest Biomaterials and Technology (from 131204)

    Author : Alexander Westberg; [2019]
    Keywords : Privatskogsbruk; Skogliga mål; skogsförvaltning; kundnytta; metodtriangulering; enkät; ANOVA;

    Abstract : Trenden inom skogsbruket är att strukturen av skogsägare förändras. Undersökningar som är gjorda på utvecklingen av skogsmarknaden visar att skogsföretagen har varit långsamma att anpassa sitt tjänsteutbud till skogsägarnas förändrade behov och detta har skapat ett gap mellan skogsägarnas behov och skogsföretagens tjänsteutbud. READ MORE

  4. 23. User Preferences of Application Attributes During Product Browsing : An Investigation of Customer Experience in Fashion E-Commerce

    University essay from Linköpings universitet/Logistik- och kvalitetsutveckling

    Author : Anton Johansson; Christoffer Sjöholm; [2019]
    Keywords : Quality; Customer Experience; User Experience; Customer Satisfaction; Theory of Attractive Quality; Kano Model; Mobile Application; Fashion Industry.;

    Abstract : In a fast-changing retail environment, including hard competition and demanding consumers, the customer experience of the purchasing service is crucial to gain a competitive advantage. Since consumers are to some extent moving from offline to online, and from desktop shopping to purchasing clothing in a mobile application, there is a need for investigating consumers expectations of their experience of a mobile application. READ MORE

  5. 24. Developing an experiential design approach to gain understanding about foreign culture: challenges and solutions

    University essay from Linköpings universitet/Institutionen för datavetenskap

    Author : Linqi Cao; [2019]
    Keywords : Design methods; Guanxi; Experiential learning; Role play; Visualization; Customer journey map;

    Abstract : China’s economy is growing. It has been said that “the question like ‘how to do business with Chinese people’ have occupied the minds of international business people who are planning to enter China.” (Fan & Zigang, 2004). READ MORE

  6. 25. Predictive Maintenance of NOx Sensor using Deep Learning : Time series prediction with encoder-decoder LSTM

    University essay from Blekinge Tekniska Högskola/Institutionen för tillämpad signalbehandling

    Author : Bharadwaj Reddy Kumbala; [2019]
    Keywords : Deep Learning; Predictive Maintenance; LSTM; NOx sensor; Time series prediction; Regression.;

    Abstract : In automotive industry there is a growing need for predicting the failure of a component, to achieve the cost saving and customer satisfaction. As failure in a component leads to the work breakdown for the customer. This paper describes an effort in making a prediction failure monitoring model for NOx sensor in trucks. READ MORE