Advanced search

Found 3 essays matching the above criteria.

  1. 1. Service Process Optimisation in Swedish Public Dental Care

    University essay from IHH, Centre of Logistics and Supply Chain Management; IHH, Företagsekonomi

    Author : Gunita Laursone; Emelie Domeij; [2013]
    Keywords : service processes; business process optimisation BPO ; Total Quality Management TQM ; Business Excellence; European Framework for Quality Management EFQM ; competitive advantage; Swedish public dental care; action research;

    Abstract : Introduction - High volatility (Vergidis, Tiwari & Majeed, 2006) and uncertainty (Eisenhardt, 2002) have increased the unpredictability and competitiveness for all types of businesses (Magal & Word, 2009). As a result, optimisation has become a common practice in the commercial and manufacturing sectors (Rowlands, Antony & Knowles, 2000) to maximally utilise the existing processes and ensure a sustainable and scalable competitive advantage (Antony, 2005). READ MORE

  2. 2. Exploring the Trend of Near-Sourcing to Eastern-Europe: the Case of Swedish Manufacturers

    University essay from IHH, Centre of Logistics and Supply Chain Management

    Author : Gunita Laursone; Emelie Domeij; [2012]
    Keywords : manufacturing outsourcing; Swedish manufacturers; offshore out-sourcing; far-sourcing; China; near-sourcing; Eastern Europe;

    Abstract : Outsourcing has been a way for firms to reduce their cost of production and enabling them to focus on their core competencies for decades. As the total costs for manufacturing in China – the most prominent outsourcing location, are increasing due to unfavourable mar-ket changes, which in turn leads to loss of the competitive advantage, European companies are more and more often realizing and pursuing the benefits of ‘near-sourcing’ their manu-facturing operations to Eastern European countries. READ MORE

  3. 3. CO2 Emission Reduction Practices of Road Freight Transportation that could be implemented in small and medium sized logistics enterprises in Latvia

    University essay from IHH, Företagsekonomi

    Author : Gunita Laursone; Karlis Dislers; Maxim Keremet; [2011]
    Keywords : Latvia; logistics; co2 reductions; sustainability; road freight transportation;

    Abstract : .... READ MORE