Essays about: "Heidi Patja"

Found 1 essay containing the words Heidi Patja.

1. 1. Understand me, do you? : An experiment exploring the natural language understanding of two open source chatbots

   University essay from Blekinge Tekniska Högskola/Institutionen för programvaruteknik

   Author : Linnéa Olofsson; Heidi Patja; [2021]
   Keywords : chatbot; natural language processing; natural language understanding; intent classification;

   Abstract : What do you think of when you hear the word chatbot? A helpful assistant when booking flight tickets? Maybe a frustrating encounter with a company’s customer support, or smart technologies that will eventually take over your job? The field of chatbots is under constant development and bots are more and more taking a place in our everyday life, but how well do they really understand us humans?  The objective of this thesis is to investigate how capable two open source chatbots are in understanding human language when given input containing spelling errors, synonyms or faulty syntax. The study will further investigate if the bots get better at identifying what the user’s intention is when supplied with more training data to base their analysis on. READ MORE