Essays about: "Hildur Björg Bæringsdóttir"

Found 1 essay containing the words Hildur Björg Bæringsdóttir.

  1. 1. Airport Service Quality, Satisfaction and Loyalty Membership - The case of Keflavik and Landvetter Airports

    University essay from Göteborgs universitet/Graduate School

    Author : Hildur Björg Bæringsdóttir; [2010-06-02T07:39:19Z]
    Keywords : Service Quality; Satisfaction; Loyalty; Loyalty Membership; Airport Relationships; Keflavik Airport; Landvetter Airport;

    Abstract : This study is based on previous research on service quality, satisfaction, loyalty membership and the management of airports. Airport operators aim to please different passenger segments by offering revenue generating services that satisfy passengers in their wait for a flight. READ MORE