Essays about: "Hospitality Industry"

Showing result 1 - 5 of 58 essays containing the words Hospitality Industry.

  1. 1. Where are you? : A qualitative investigation of self-service technology in the hotel industry

    University essay from Umeå universitet/Företagsekonomi; Umeå universitet/Företagsekonomi

    Author : Sara Fredriksson; Anna Schmidt; [2019]
    Keywords : self-check-in; SST in the hotel industry; SST customer roles; attitude towards SST; value creation in SST encounters; SST co-production;

    Abstract : Throughout the last years, the service encounter has gone through drastic changes due to rapid technological developments. The research area of service marketing is therefore putting a stronger focus on the academic field of technology-infused service encounters. READ MORE

  2. 2. Human Resource Management Strategies in Hospitality Industry : Employees’ competence, attitude, behavior and organizational operation (management perspective)

    University essay from Högskolan Dalarna/Företagsekonomi

    Author : Elham Gheliji; [2019]
    Keywords : Hotel industry; Human resource management and strategy; Human resource practices; Employees’ skills and competences; Employees’ satisfaction; Employees’ performance; Employees’ attitude and behavior;

    Abstract : The current study demonstrates human resource strategies in hospitality industry (Hotel segment) and its impact on employee competencies and skills. The human resource management enhances employee performance and their credibility to maximize overall firm goals in hotel segment. READ MORE

  3. 3. A comparative study of sustainability in the hospitality sector in Chinese hotels

    University essay from Uppsala universitet/Institutionen för teknikvetenskaper

    Author : KAI YANG; [2019]
    Keywords : ;

    Abstract : The development of an industrial civilization,and rapidurban economic growth, leads tomore and more pressure onthe natural environment. Furthermore, the tourism industry is one of the major industries in the world and to understand the importance of sustainable development for the environment and society, the tourism industry is the first to understand. READ MORE

  4. 4. Nature of relationships between stakeholders and family business : Empirical evidence from small hospitality business in Italy

    University essay from Högskolan Kristianstad/Fakulteten för ekonomi; Högskolan Kristianstad/Fakulteten för ekonomi

    Author : Alfredo Buonocore; Sumeera Bano Iqbal; [2018]
    Keywords : Family business; Stakeholder Theory; Nature of Relationships; Hospitality Industry; Small Firms; Socioemotional Wealth; Southern Italy.;

    Abstract : Background: This paper focuses on nature and role of relationships in small hospitality firm in the Southern Italian context. Based on previous literature relationships in small firms are highly related to trust, common understanding and mutual benefits. READ MORE

  5. 5. Entry of External Shopping Centers: What happens to the revenues of firms located in the City Center?

    University essay from KTH/Industriell ekonomi och organisation (Inst.)

    Author : DIANA HOVSEPYAN; [2018]
    Keywords : small city; retailing sector; hospitality industry; city center; external shopping center; edge-of-town.;

    Abstract : This thesis analyses whether there is any possible relationship between external shopping centers and city-center firms located in Swedish small cities from the perspective of their revenue level. The importance of this research question emerges as a result of a recent trend of business allocation from city centers towards edge-of-town areas. READ MORE