Essays about: "Hotel Stay"

Showing result 1 - 5 of 14 essays containing the words Hotel Stay.

  1. 1. Developing Sustainable Talent Management in the Hotel Industry : Can Sustainable Talent Management lower the turnover rates in hotels?

    University essay from Södertörns högskola/Turismvetenskap

    Author : Folke Ununger; [2021]
    Keywords : Hotel industry; Turnover; Talent management; Social sustainability; Sustainable talent management;

    Abstract : The hotel industry is characterized by high staff turnover rates and it seemingly struggles to keep its talented employees. Therefore, the purpose of this study was to identify central factors relevant for the development of Sustainable Talent Management in the hotel industry. READ MORE

  2. 2. The impact of trust in eWOM through dimensions of source credibility towards purchase intention of a hotel stay

    University essay from Luleå tekniska universitet/Institutionen för ekonomi, teknik, konst och samhälle

    Author : Hanna Lundin; [2021]
    Keywords : EWOM; Trust; Source Credibility; Hotel industry; Online reviews; Hotel Stay; Purchase intention;

    Abstract : The purpose of this study was to investigate how trust was built from three dimensions of source credibility in an electronic word of mouth space towards purchase intentions of a hotel stay. The chosen dimensions of Source Credibility that were investigated in the study was: Homophily, Expertise and Trustworthiness. READ MORE

  3. 3. French Riviera short term accommodation: analysis and comparison of price determinants using Airbnb and Booking.com data

    University essay from Linnéuniversitetet/Institutionen för nationalekonomi och statistik (NS)

    Author : Augustine Le Du; [2020]
    Keywords : ;

    Abstract : This essay looks at the price determinants of short-term accommodations in the French Riviera. The paper approach is to compare the private accommodations market using Airbnb and hotel market using booking.com, to see if those two accommodations types have similar price determinants. READ MORE

  4. 4. An App for Measuring Guest Satisfaction During a Hotel Stay

    University essay from Lunds universitet/Ergonomi och aerosolteknologi

    Author : Stina Andreason; Ebba Lundvall; [2020]
    Keywords : User Experience; Rating Systems; Evaluation; Hotel Reviews; Guest Satisfaction; Technology and Engineering;

    Abstract : Denna studie berör gästnöjdhet och återkoppling vilka är viktiga aspekter när man arbetar med kunder. Speciellt inom hotellindustrin är detta viktigt då bra service handlar om att känna sin gäst. Hotellen vill veta alla bekymmer eller funderingar som gästen har medan de är kvar på hotellet för att kunna kompensera innan de lämnar. READ MORE

  5. 5. Where are you? : A qualitative investigation of self-service technology in the hotel industry

    University essay from Umeå universitet/Företagsekonomi; Umeå universitet/Företagsekonomi

    Author : Sara Fredriksson; Anna Schmidt; [2019]
    Keywords : self-check-in; SST in the hotel industry; SST customer roles; attitude towards SST; value creation in SST encounters; SST co-production;

    Abstract : Throughout the last years, the service encounter has gone through drastic changes due to rapid technological developments. The research area of service marketing is therefore putting a stronger focus on the academic field of technology-infused service encounters. READ MORE