Essays about: "Hotel lobbies"

Found 3 essays containing the words Hotel lobbies.

  1. 1. Art hotels and value co-creation: the dynamics of the customers’ interaction A case study from Tuscany

    University essay from Lunds universitet/Institutionen för tjänstevetenskap

    Author : Silvia Bartoloni; [2019]
    Keywords : Value co-creation; Hotel experience; Art hotels; lobbies; Servicescape; Goffman; Social Sciences;

    Abstract : In tourism, hotel customers and hotel settings are changing and evolving their nature: new dynamics and new contexts create and co-create new value. Hotels integrate new elements in their offer to recreate innovative physical environments and increase the customer experience. READ MORE

  3. 2. A long-distance relationship : Reconnecting hotels with their guests via intuitive design

    University essay from Umeå universitet/Institutionen för datavetenskap

    Author : Naomi Wu; [2018]
    Keywords : user experience; user interface; intuitiveness; affordances; millennials; technology; activity theory; travel planning;

    Abstract : Currently for travel planning, guests will research via hotel websites while still preferring to book through third-party sites, which leads to a disconnect between hotels and their guests. A chat widget artifact that is added onto the hotel’s website and linked through messaging applications was created by a start-up company, Bookboost, to bridge this gap. READ MORE

  4. 3. A LONG-DISTANCE RELATIONSHIP : RECONNECTING HOTELS WITH THEIR GUESTS VIA INTUITIVE DESIGN

    University essay from Umeå universitet/Institutionen för psykologi

    Author : Naomi Wu; [2018]
    Keywords : user experience; user interface; intuitiveness; affordances; millennials; technology; activity theory; travel planning; användarupplevelse; användargränssnitt; intuitivitet; brukskvalitet; milleniegenerationen; teknologi; aktivitetsteorins; reseplanering;

    Abstract : Currently for travel planning, guests will research via hotel websites while still preferring to book through third-party sites, which leads to a disconnect between hotels and their guests. A chat widget artifact that is added onto the hotel’s website and linked through messaging applications was created by a start-up company, Bookboost, to bridge this gap. READ MORE