Essays about: "Hotel management"

Showing result 6 - 10 of 68 essays containing the words Hotel management.

  1. 6. Trust Between Customers and Hotels: Through the Expression of Trust of Customers

    University essay from Lunds universitet/Institutionen för service management och tjänstevetenskap

    Author : Yi-Ping Liu; [2020]
    Keywords : Trust; Customer Trust; Hotel Trust; Hotel Sector; Hospitality; Tourism; Service Industry; Tripadvisor; Netnography; Social Sciences;

    Abstract : The thesis aims to explore the customers' attitude and perception about trust between customers and hotels through the expression of trust of customers. Hotels nowadays interact and build relationships with customers frequently where there are many possible terms evoking expression of trust customers. READ MORE

  2. 7. Art hotels and value co-creation: the dynamics of the customers’ interaction A case study from Tuscany

    University essay from Lunds universitet/Institutionen för service management och tjänstevetenskap

    Author : Silvia Bartoloni; [2019]
    Keywords : Value co-creation; Hotel experience; Art hotels; lobbies; Servicescape; Goffman; Social Sciences;

    Abstract : In tourism, hotel customers and hotel settings are changing and evolving their nature: new dynamics and new contexts create and co-create new value. Hotels integrate new elements in their offer to recreate innovative physical environments and increase the customer experience. READ MORE

  3. 8. Human Resource Management Strategies in Hospitality Industry : Employees’ competence, attitude, behavior and organizational operation (management perspective)

    University essay from Högskolan Dalarna/Företagsekonomi

    Author : Elham Gheliji; [2019]
    Keywords : Hotel industry; Human resource management and strategy; Human resource practices; Employees’ skills and competences; Employees’ satisfaction; Employees’ performance; Employees’ attitude and behavior;

    Abstract : The current study demonstrates human resource strategies in hospitality industry (Hotel segment) and its impact on employee competencies and skills. The human resource management enhances employee performance and their credibility to maximize overall firm goals in hotel segment. READ MORE


    University essay from Göteborgs universitet/Företagsekonomiska institutionen

    Author : Charlotte Wangson; Nathalie Gunnarsson; [2018-06-27]
    Keywords : Organisational culture; sustainability strategies; change management;

    Abstract : The relation between implementing sustainability strategies and corporate culture is oftenunderrated. Even though corporations work with sustainability, many companies fail toincorporate sustainability within the corporate culture. READ MORE

  5. 10. Towards reducing food waste in a hotel breakfast buffet : A case study of Profil Hotels Calmar Stadshotell

    University essay from Linnéuniversitetet/Institutionen för organisation och entreprenörskap (OE)

    Author : Janina Selin; [2018]
    Keywords : Tourism; breakfast buffets; Social Practice Theory; Food Waste; sustainable development;

    Abstract : Food waste is a major environmental issue. It takes electricity, water, and energy to produce food, to store it, to refrigerate it, to transport it and to prepare it. If for some reason the food is then not consumed, it goes to landfill, where it produces greenhouse gases. READ MORE