Essays about: "IT and tqm"

Showing result 16 - 20 of 29 essays containing the words IT and tqm.

  1. 16. Internal inconsistencies - cultural and structural conflicts. A case study of reforms within management control

    University essay from Göteborgs universitet/Företagsekonomiska institutionen

    Author : Martin Ahlin; Linus Bergström; [2010-06-14T07:58:03Z]
    Keywords : ;

    Abstract : Problem Background: Prominent management control solutions like BSC, TQM and JIT are implemented in companies all over the world. Merchant and Van der Stede (2007) suggest that such solutions are implemented without much reflection if they fit with the organizational characteristics. READ MORE

  3. 17. A case study on age maintenance policy

    University essay from Matematiska och systemtekniska institutionen

    Author : Linus Johannesson; [2009]
    Keywords : Reliability; Preventive maintenance; Quality; Suspended items; TQM; Warranty; Optimization; Hazard rate; Age maintenance policy; Availability;

    Abstract : Syftet med denna uppsats är att undersöka en komponents    optimala utbyts" tid med hänsyn till kostnad och risk,    och föreslå schemalagda underhåll, med hjälp av statistiska metoder.    Genom att använda statistiska verktyg och historiska data, kan    en komponents samt systemets brister predikteras. READ MORE

  4. 18. TOTAL QUALITY MANAGEMENT : A Test of the Effect of TQM on Performance and Stakeholder Satisfaction

    University essay from Blekinge Tekniska Högskola/Sektionen för management

    Author : OLUWATOYIN ADEDIRAN; OLUSEUN ADEDIRAN; [2009]
    Keywords : TQM; Airlines; Customer satisfaction; Employee satisfaction and Operational effectiveness; performance; Nigeria; Implementation;

    Abstract : Title: Total Quality Management: A Test of the Effect of TQM on the Performance and Stakeholder Satisfaction Authors: Adediran Oluwatoyin & Adediran Oluseun Supervisor: Anders Hederstierna Department: School of Management, Blekinge Institute of Technology Course: Master’s thesis in business administration, 15 credits (ECTS). Background and Problem Discussion: The performance of TQM Airlines and Non TQM airlines is measured comparing statistically three major performance indicator Customer satisfaction, Employee satisfaction and Operational effectiveness. READ MORE

  5. 19. Using Design of Experiments in Validation of a new calorimetric method for the specific heat capacity determination

    University essay from Högskolan i Borås/Institutionen Ingenjörshögskolan

    Author : Sima Babaee Koochaksaraee; Sara Ghahremanpour; [2009]
    Keywords : total quality management; statistical method; design of experiments; validation; calorimetry;

    Abstract : Total Quality Management as a holistic management system is widely practical inevery organization these days and one of the foundations of TQM which should betaken into account in all functions of the company is continuous improvement.Customer satisfaction is an important topic in which continuous improvement play akey role and leads to enhance it. READ MORE

  6. 20. Managing Quality at the Operational Level : A Case Study at Nordea

    University essay from IHH, Redovisning och finansiering

    Author : Malin Holfve; Mikaela Mård; Maria Pekár; [2009]
    Keywords : Quality; Quality Management; Total Quality Management; TQM; Lean-production; Kaizen; Service Industry; Nordea; Case Study;

    Abstract : The majority of researchers, believe that quality management is the aspect of strategy, a method strategically formed to gain competitive advantage. Quality must however, be managed in the sense that it fits the organization. Besides, organizations must also develop strategies to continuously improve and measure quality work. READ MORE