Essays about: "IT-incident management"

Found 3 essays containing the words IT-incident management.

1. 1. Efficient and Responsible Incident Management : Designing a Service Desk Web Application with Integrated Major Incident Reporting Functionality for Swedish Government Agencies

   University essay from Linnéuniversitetet/Institutionen för datavetenskap och medieteknik (DM)

   Author : David Michel; [2021]
   Keywords : Incident Management; Service Desk; IT incident; ITIL; Domain-Driven Design; Integration; Swedish Civil Contingencies Agency; Myndigheten för samhällsskydd och beredskap; MSB; IT-säkerhet; IT-incidentrapportering; statliga myndigheter;

   Abstract : In this 7.5 HEC B-level thesis in Computer Science, a service desk web application is designed for Swedish government agencies with integrated major incident reporting functionality to the Swedish Civil Contingencies Agency (Myndigheten för samhällsskydd och beredskap). READ MORE

3. 2. Challenges with Incident Management : In Information Technology

   University essay from Blekinge Tekniska Högskola/Institutionen för programvaruteknik och datavetenskap

   Author : Ulrika Isaksson; Karin Kvarnström; Malin Nilsson; [2003]
   Keywords : Challenges; IT-incident centre; IT-incident management; incident; CERT; SITIC;

   Abstract : IT-security is a global problem and over the world Computer Emergency Response Teams (CERT) are created in order to solve the problem. The common understanding is that IT-security is important but no straight guideline how to deal with it. The Swedish IT-incident centre (SITIC) started 2003. It is a Swedish solution on an international problem. READ MORE

4. 3. Challenges with Incident Management : In Information Technology

   University essay from Blekinge Tekniska Högskola/Institutionen för programvaruteknik och datavetenskap

   Author : Ulrika Isaksson; Karin Kvarnström; Malin Nilsson; [2003]
   Keywords : Challenges; IT-incident centre; IT-incident management; incident; CERT; SITIC;

   Abstract : IT-security is a global problem and over the world Computer Emergency Response Teams (CERT) are created in order to solve the problem. The common understanding is that IT-security is important but no straight guideline how to deal with it. The Swedish IT-incident centre (SITIC) started 2003. It is a Swedish solution on an international problem. READ MORE