Essays about: "Impact of Internet Banking on customer satisfaction"
Found 2 essays containing the words Impact of Internet Banking on customer satisfaction.
-
1. The Impact of internet banking service quality on customer satisfaction in the banking sector of Ghana
University essay from Blekinge Tekniska Högskola/Sektionen för managementAbstract : The development of information and communication technology (ICT) in Sub-Saharan Africa over the last two decades is drastically altering the way business is done in Sub-Saharan Africa in general and Ghana in particular. The banking sector is no exception to this revolution. READ MORE
-
2. Customer loyalty in Internet banking
University essay from Sektionen för Hälsa och SamhälleAbstract : In the recent years the way to do banking has changed. Internet banking has grown and a lot of niche banks working mainly with the Internet as a medium has entered the Swedish bank market. How to keep the customer loyal online in a very competitive environment has become a main question for the banks. READ MORE