Essays about: "Interactive Service Work"

Showing result 1 - 5 of 25 essays containing the words Interactive Service Work.

  1. 1. User experience of the login flow in Duo : A study of user perception of trust, reliability and communicated soft values in user interface design of a login f low

    University essay from KTH/Skolan för elektroteknik och datavetenskap (EECS)

    Author : Josephine Kvarnberg; [2023]
    Keywords : user experience; user interface; login; soft values; användarupplevelse; användargränssnitt; inlogg; mjuka värden;

    Abstract : User interface design should provide meaningful and relevant experiences to the user. Users have different expectations on quality factors in services of different domains of usage. READ MORE

  3. 2. Encouraging Recycling in Co-living : A Redesigning of Sorting Bins

    University essay from KTH/Skolan för industriell teknik och management (ITM)

    Author : Eugene Chan; Avinash Kumar Karuppasamy; [2023]
    Keywords : Co-living; Student Household; Sustainable Behavior; Collective Responsibility; Individualistic Responsibility; User Experience; Nudging; Product Service System; Sorting Bins; Waste Management; Recycling; Sorting; Co-living; Studentbostad; Studentbostäder; Hållbart beteende; Kollektivt ansvar; Individualistiskt ansvar; Användarupplevelse; Puffning; Produktservicesystem; Sorteringskärl; Avfallshantering; Återvinning; Källsortering;

    Abstract : There is an inefficiency of waste management in co-living spaces for students, emphasizing the importance of proper waste sorting. A multifaceted research methodology was initiated with a literature review to understand existing waste management solutions and how they work as a system, followed by attribute studies pivotal for co-living spaces. READ MORE

  4. 3. Novel Technology in a Retail Space: A study of how IKEA retail space influences adoption of smart technology for the home

    University essay from Lunds universitet/Avdelningen för etnologi

    Author : Ramona Engdahl; [2022]
    Keywords : Novel technology; adoption; smart homes; retail space; customer experience; retail atmospheres; social practices; material; competence; meaning; Social Sciences;

    Abstract : The objective of this thesis is to understand how a retail space could facilitate a broader adoption of a novel technology. I aim to respond to the following questions, (i) ‘What characterises the practice of operating a smart technology for the home?’, (ii) ‘Which are the main barriers to reaching out to a broader range of customers, as opposed to only the technology interested customers?’, and (iii) ‘What in the retail space would need to change to facilitate broader adoption of a novel technology?’. READ MORE

  5. 4. Designing a Shared Listening Experience for an Audiobook Streaming Service : A UX and UI Project

    University essay from Uppsala universitet/Avdelningen för visuell information och interaktion

    Author : Mikaela Eriksson; Vilma Reponen; [2021]
    Keywords : User Experience; User Interface; UX; UI; Design; Personas; User Research; User Testing; Iterative Design; Contextual Design; Prototyping; Mobile Application; Figma; Sketch; Protopie; Storytel;

    Abstract : This study, done in collaboration with Storytel, aimed to investigate whether a shared audiobook live listening experience would add value to users of the Storytel app and how such a feature could be designed in terms of User Experience and User Interface. The purpose was to determine the minimal viable product (MVP) and if live listening with others is interesting in itself or else, what is the most basic interaction type required in connection to the listening. READ MORE

  6. 5. Development Of Enterprise Software Applications : Implementation challenges & opportunities

    University essay from Blekinge Tekniska Högskola/Institutionen för programvaruteknik

    Author : Wissam Sawah; Nicklas König; [2021]
    Keywords : Enterprise software development; User interface; CSV files; Usability testing; challenges; opportunities;

    Abstract : Companies are looking for ways to improve their business practices to work more efficiently.They are also looking for technology that can improve their workflows and customer service systems. READ MORE