Essays about: "Internal communications corporation"

Found 2 essays containing the words Internal communications corporation.

1. 1. Customer retention: Recipe for success in SaaS industries : Case study on leading B2B SaaS provider

   University essay from KTH/Industriell Management

   Author : Samir Nabil; [2018]
   Keywords : Customer retention; attrition; business model; innovation; customer journey;

   Abstract : Purpose: The purpose of this study is to examine how changes to the business model of a leading SaaS solution provider by way of altering customer experiences could prevent further customer attrition and instead promote customer retention. This study also aims to clarify the root causes of customer attrition existing within the current customer journey and suggest efforts aimed at increasing customer retention. READ MORE

3. 2. Complex Communiczative Challenges. Internal Communication and the role of the managers at Volvo Information Technology

   University essay from Göteborgs universitet/Institutionen för journalistik och masskommunikation

   Author : Maja Dizdar; Hanne Johansson; [2008-09-23T13:40:27Z]
   Keywords : ;

   Abstract : Title Complex Communicative Challenges – Internal Communication and the role of the managers at Volvo Information Technology Authors Maja Dizdar & Hanne Johansson Course Final thesis in Science of Media and Communications. (Examensarbete i Medie- och kommunikationsvetenskap) The Department of Journalism and Mass Communication, University of Gothenburg Semester Spring semester 2008 Tutor Bengt Johansson Number of pages 62 Aim The aim of this study is to identify factors that might affect the managers’ ability to communicate in order to explain why there is an overall impression that important information does not reach everyone intended at Volvo IT. READ MORE