Essays about: "Internet banking thesis"

Showing result 11 - 15 of 29 essays containing the words Internet banking thesis.

  1. 11. Banks' Counteractions against Customers' Online Criticism

    University essay from Akademin för hållbar samhälls- och teknikutveckling

    Author : Johanna Russo; Sara Pierre; [2012]
    Keywords : Bank; customer behavior; social media; dissatisfaction; online complaints; e-WOM; sCRM;

    Abstract : Abstract Title:             Banks’ Counteractions against Customers’ Online Criticism Date:             June 5, 2012 Institution:   School of sustainable development of society and technology, Mälardalen University Level:           Bachelor thesis in business administration, 15 ECTS Authors:       Sara Pierre and Johanna Russo                Tutor:           Carl G. Thunman Keywords:   Banks, social media, dissatisfaction, complaints, customer behavior, sCRM, and e-WOM Purpose:       The purpose of this thesis is to describe and analyze how, where and why customers criticize the banking sector through online platforms, how the banks choose to defend themselves and counter this criticism, and to what extent these complaints may proliferate if not dealt with. READ MORE

  3. 12. Customer Involvement In Service Innovation : Study of the bank industry

    University essay from Ekonomihögskolan, ELNU

    Author : Daniel Lindberg; Jimmie Borgqvist; [2011]
    Keywords : ;

    Abstract : Thesis; Master Programme, Marketing Linnæus University, School of Business and Economics in Växjö Authors: Jimmie Borgqvist & Daniel Lindberg Tutor: Sarah Philipson Title: Customer involvement in Service Innovation – a study of the banking industry. Background/Problem: Services are commodities in most service industries and the companies are not putting enough into innovation of services to differentiate themselves from their competitors. READ MORE

  4. 13. Factors Influencing the Adoption of Self Service Technologies (SSTs) : A study of attitudes towards SSTs (Internet Banking, Online Shopping and Self-Check-In Machine at the Airports) and the influence of new technologies (smart phones and tablet computers).

    University essay from Institutionen för informatik

    Author : Muhammad Shahid Bashir; Sameh A.H. Albarbarawi; [2011]
    Keywords : Self Service Technologies SSTs; Smartphone; Tablet Computer Tablet; Internet Banking; Online Shopping; Self Check In Machine; Adoption new Technology; Public Place Interaction; Private Place interaction.;

    Abstract : Developments in information technology and tangible computing facilitate the human’s life by inventing Self Service Technologies SSTs where it changed the way we interact with the environment as well as new technologies did. Nowadays, a lot of new technologies have embodied computer inside such as smartphone and computer tablets. READ MORE

  5. 14. Nordea Bank versus Industrial and Commercial Bank of China : A comparison of internet banking adopting

    University essay from Avdelningen för ekonomi

    Author : Dong Hua; [2010]
    Keywords : Internet banking; TRI model; TAM Model; Technology Diffusion; Banking;

    Abstract : Banking can be viewed as one of the most traditional and sophisticated sectors in the economy and business markets. However, over the past decades, developments in technology has been changing dramatically the way that retail banks conduct their business and this change has also been accelerated due to the introduction and evolution of internet banking. READ MORE

  6. 15. Two Way Mobile Authentication System

    University essay from Blekinge Tekniska Högskola/Sektionen för datavetenskap och kommunikation

    Author : Karthik Mandava; Harish Dinne; [2010]
    Keywords : Two factor authentication; One Time Password OTP ; Demo online Banking application; computer security; mobile device for authentication;

    Abstract : The ever increasing use of internet around the world has without doubt increased the usage of internet based services, e-business models, easier ways of communication and information sharing. Such drastic increase in usage of network based systems has made the current cyber security systems old dated as the hackers and attackers of networked systems is on the rise with new and modern attack methodologies. READ MORE