Essays about: "JETBlue"
Found 2 essays containing the word JETBlue.
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1. Using Social CRM to influence Customer Service and Loyalty: A Perspective in the Airline Industry
University essay from Lunds universitet/Företagsekonomiska institutionenAbstract : The purpose of the study was to investigate how companies can harness the power of social media by utilizing Social CRM. It was investigated how integrating social media channels into existing Client Relationship Management platforms can influence customer service and customer loyalty. READ MORE
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2. Forensic analysis of the ESE database in Internet Explorer 10
University essay from Sektionen för Informationsvetenskap, Data– och Elektroteknik (IDE)Abstract : With Internet Explorer 10, Microsoft changed the way of storing web related information. Instead of the old index.dat files, Internet Explorer 10 uses an ESE database called WebCacheV01.dat to maintain its web cache, history and cookies. READ MORE