Essays about: "Jacob Björkman"
Found 4 essays containing the words Jacob Björkman.
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1. AI Chatbots and Customer Loyalty among Gen Z
University essay from Umeå universitet/FöretagsekonomiAbstract : The digitalization of society is a major trend that is currently transforming the businesslandscape (Parviainen et al., 2017, p. 63). Within this digital era, the AI chatbot hasemerged (Hsu & Lin, 2023, p. READ MORE
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2. Investigation of defective products and how to reduce them : A case study at a Scandinavian plastic manufacturer
University essay from Jönköping University/JTH, Logistik och verksamhetsledningAbstract : Purpose – The purpose of the research is to explore how defective parts and products affect the sustainability aspect of manufacturing companies and how defects can be reduced. Method – To reach the purpose of the study, a single case study and literature review have been conducted. READ MORE
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3. Evaluation of the Effects of Different Preprocessing Methods on OCR Results from Images with Varying Quality
University essay from KTH/Skolan för elektroteknik och datavetenskap (EECS)Abstract : Counterfeited products present a serious problem in many aspects of society. More specifically, counterfeited mechanical components in machines and structures can cause great health risks. For consumers it can be very difficult to identify a counterfeited product, and many industries try to find ways to easily detect a counterfeit. READ MORE
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4. Identifying initial contacts and their functions within the service encounter
University essay from Karlstads universitet/Handelshögskolan (from 2013)Abstract : Purpose – The aim of this paper is to create an understanding of what types of initial contacts exist within the service encounter and their functions for the interaction. Design/methodology/approach – To study the initial contact between the employee and the customer, we have used a qualitative approach where observations were the data collecting method. READ MORE