Essays about: "Jalal Nehme"

Found 1 essay containing the words Jalal Nehme.

  1. 1. How can ITIL influence IT outsourcing

    University essay from IHH, Informatik

    Author : Jalal Nehme; Marcus Persson; Shahrouz Lahiji; [2009]
    Keywords : Outsourcing; Service management; Information Technology Infrastructure Library; ITIL;

    Abstract : The purpose of this thesis is to examine the impact of best practices framework like In- formation Technology Infrastructure Library (ITIL) on IT outsourcing implementation. This thesis will examine the research question: “What are ITIL’s effects on IT Outsourcing implementation?” The goal is to find out whether ITIL is applicable in IT outsourcing project, and if it has a positive or negative impact on it. READ MORE