Essays about: "Jan Dielewicz"
Found 1 essay containing the words Jan Dielewicz.
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1. Sample Solutions as First Step to Knowledge Management
University essay from Blekinge Tekniska Högskola/Avdelningen för programvarusystemAbstract : Knowledge Management and Customer Care are regarded to be able to strengthen the competitive capability of a company. Knowledge Management is supposed to increase the innovative power for problem solving whereas Customer Relationship Management is supposed to increase the customer satisfaction and thereby the customer loyalty. READ MORE
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