Essays about: "Jesper Björkman"

Found 5 essays containing the words Jesper Björkman.

  1. 1. Reaching the Service Recovery Paradox : Using the Anchoring Effect to Reduce Required Monetary Compensation

    University essay from Högskolan i Gävle/Avdelningen för ekonomi

    Author : Jesper Björkman; Nathalie Kron; [2022]
    Keywords : service failure; service recovery; service recovery paradox SRP ; anchoring effect; cognitive bias;

    Abstract : Aim: When service failures occur, companies must use service recovery actions to recover customer satisfaction. The service recovery paradox refers to the paradox which occurs when a customer is more satisfied after successful service recovery, than they would have been if no failure had occurred. READ MORE

  3. 2. Exploring off-grid electricity production in Sweden: Benefits vs costs

    University essay from KTH/Skolan för industriell teknik och management (ITM)

    Author : Jesper Björkman; Simon Lundqvist; [2020]
    Keywords : Battery storage; Grid defection; Grid parity; Grid tariff; HOMER Pro; Hydrogen storage; Off-grid; Off-grid applications; Partially off-grid; Prosumer; Prosumer household; Self-sufficient household; Socio-technical change; Socio-technical systems; Solar PV; Sweden; Utility death spiral.; Batterilagring; Delvis Off-grid; Grid paritet; Off-grid; Prosument; Vätgaslagring; Självförsörjande hushåll; Socio-tekniska förändringar; Socio-tekniska system; Solpaneler; Sverige;

    Abstract : Over the past decade, technologies that facilitate household electricity production and storage have seen a rapid development along with a significant cost reduction. Research points to an increased share of household-produced electricity within the existing national grids across the globe. READ MORE

  4. 3. Profit-driven vs. purpose-driven? A study of the prevalence and implications of foundation ownership

    University essay from Handelshögskolan i Stockholm/Institutionen för finansiell ekonomi

    Author : Jan Wocalewski; Jesper Björkman; [2019]
    Keywords : Foundation-owned Firms; Corporate Governance; Agency Theory; Intrinsic Motives;

    Abstract : Examining the Stockholm Stock Exchange between 1999-2017, we find that foundation-owned firms on average stand for about 50 percent of the total market capitalization and 15 percent of the total number of firms, illustrating the large prevalence and implications foundations have on the Swedish business society. We identify four different categories of foundations; Family, Non-Family, Employee, and Government foundations, where the first is the largest regarding both total firms and total market capitalization. READ MORE

  5. 4. Does Firm Size Matter? Measuring the Operational Performance Development in Management Buyouts

    University essay from Handelshögskolan i Stockholm/Institutionen för finansiell ekonomi

    Author : Helge Kalman; Jesper Björkman; [2017]
    Keywords : Management Buyout; Operational Performance; Size; Private Equity;

    Abstract : This thesis seeks to identify the determinants of operational performance in management buyouts (MBOs) and examine whether there are any differences in operational performance for MBOs of different sizes. This is done by analyzing a novel data sample comprising 116 consecutive Swedish MBOs using a linear regression model. READ MORE

  6. 5. Design pre-study of a linear cascade test rig for turbine components

    University essay from KTH/Energiteknik

    Author : Joel Björkman; Jesper Molinder; [2013]
    Keywords : ;

    Abstract : In the modern society different gas turbine applications play a major role such as power generation and the jet engine. To achieve higher efficiency for the gas turbine cycle experimental heat-transfer and aerodynamic research is necessary. READ MORE