Essays about: "Ketaki Uma"

Found 1 essay containing the words Ketaki Uma.

  1. 1. User Centred design of Conversational UI for Wealth Management Customers

    University essay from KTH/Skolan för elektroteknik och datavetenskap (EECS)

    Author : Ketaki Uma; [2019]
    Keywords : Trust; Conversational UI; Wealth Management; HCI;

    Abstract : Conversational UI (CUI) like voice assistant and chatbot are being introduced to provide 24x7 enquiry response, advice and technical support. This study aims at assessing User Experience related factors, which reinforce Trust between Wealth Management customer and the CUI in tasks normally performed by Relationship Managers. READ MORE