Essays about: "Klas Sundin"

Found 1 essay containing the words Klas Sundin.

  1. 1. Customer satisfaction in the Swedish financial sector

    University essay from Företagsekonomi

    Author : Klas Sundin; Fredrik Nordin; [2013]
    Keywords : Customer satisfaction; Banks; Sweden;

    Abstract : Customer satisfaction has become an increasingly important factor over the years and companies are starting to realize how important it is to satisfy their customers. This study aims to investigate which the most influential factors behind customer satisfaction are. READ MORE