Essays about: "Louise Björn"

Found 3 essays containing the words Louise Björn.

  1. 1. Unveiling the Depths of Customer Satisfaction : An Exploratory Qualitative Study on Chatbot Services and the Expectation Confirmation Model (ECM)

    University essay from Uppsala universitet/Företagsekonomiska institutionen

    Author : Louise Forssell; Björn Ratjen; [2023]
    Keywords : Customer satisfaction; customer expectation; chatbot performance; Expectation Confirmation Model ECM ; exploratory research; underlying factors;

    Abstract : The Expectation confirmation model (ECM) is commonly employed to investigate technological advances and customer satisfaction with chatbots. However, customer satisfaction is a multifaceted concept intertwined with emotions and subjective perceptions, comprehending customer satisfaction fully can therefore be challenging. READ MORE

  3. 2. 'Help the patient turn back to happy': A qualitative study with mental health professionals in Vietnam : A Bachelor of Science Thesis in Occupational Therapy about how mental health staff support their patients back into society, conducted as a Minor Field Studies project

    University essay from Högskolan i Jönköping/HHJ, Avd. för rehabilitering

    Author : Beatrice Causey; Louise Björn; [2019]
    Keywords : Participation; Mental Health; Vietnam; Occupational Therapy; Society;

    Abstract : The purpose of this study was to identify in what way health care staff at a psychiatric facility in Vietnam support patients with mental illness to participate in society. This research is based on a qualitative interview study with inductive reasoning and semi-structured interviews. READ MORE

  4. 3. Business Models for Video Games

    University essay from Lunds universitet/Institutionen för informatik

    Author : Björn Olsson; Louise Sidenblom; [2010]
    Keywords : Video games; Digital products; E-business; Business models; Electronic commerce; Technology and Engineering;

    Abstract : The game industry’s size and growth over the last 25 years has evolved from an almost nonexistent market to a huge industry. Another phenomenon which has also had a huge growth during the last decade is e-commerce, the buying and selling of products and services over the Internet. Video games are naturally connected to computers and the Internet. READ MORE