Essays about: "MEASURING OVERALL CUSTOMER SATISFACTION ON PRODUCTS"
Found 2 essays containing the words MEASURING OVERALL CUSTOMER SATISFACTION ON PRODUCTS.
-
1. Multi-modal Models for Product Similarity : Comparative evaluation of unimodal and multi-modal architectures for product similarity prediction and product retrieval
University essay from KTH/Skolan för elektroteknik och datavetenskap (EECS)Abstract : With the rapid growth of e-commerce, enabling effective product recommendation systems and improving product search for shoppers plays a crucial role in driving customer satisfaction. Traditional product retrieval approaches have mainly relied on unimodal models focusing on text data. READ MORE
-
2. A review of Perceived Service Quality : An empirical investigation of grocery stores’ customers in Växjö, Sweden
University essay from Ekonomihögskolan, ELNUAbstract : Service quality and customer satisfaction are important concepts to grocery industry. It is therefore important for companies to know how to measure this construct of expectations and perceptions because consumers’ expectations of service quality are increasing and people are becoming more and more critical of the quality of service they experience. READ MORE