Essays about: "Maria Franziska Scholl"

Found 1 essay containing the words Maria Franziska Scholl.

  1. 1. Customer Satisfaction within Live Performing Arts: The Case of Programbolaget i Jönköping

    University essay from IHH, Företagsekonomi

    Author : Aliaksandra Ramanava; Maria Franziska Scholl; [2012]
    Keywords : Non-profit cultural institution; live performing arts; services marketing mix; service quality; SERVPERF; customer satisfaction; customer expectation;

    Abstract : Live performing arts are one of the most important heritages, defining the cultural identity of a society. Since live performing arts are cultural services, the process of experiencing them is pivotal in forming satisfaction on the customer side. READ MORE