Essays about: "Marie Halvardsson"

Found 1 essay containing the words Marie Halvardsson.

  1. 1. Is the Bus Running Late? : New Technological Solutions in the Transportation Sector

    University essay from Fakulteten för ekonomi, kommunikation och IT

    Author : Marie Halvardsson; Carl-Fredrik Herö; [2007]
    Keywords : Self-Service Technologies; SST; Technology Readiness; High-tech; Low-tech; Service offering; Service concept; Supporting service; Service Quality; Public Transport;

    Abstract : From having relied on its employees in the interaction with customers, the service industry now move towards an increased adoption of technology to enhance the value of the service offering to the customer. This development has also reached the public transport sector which is traditionally seen as low-tech. READ MORE