Essays about: "Martin Kiessling"
Found 2 essays containing the words Martin Kiessling.
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1. What's in it for me - Managing value co-creation from an intermediary perspective
University essay from Lunds universitet/Institutionen för tjänstevetenskapAbstract : The aim of this thesis is to examine how the value co-creation concept can be applied to firms with intermediary roles, exemplified by the Swedish travel agent industry. To accomplish this a perceptual Service-Dominant (S-D logic) framework developed for firms was applied. READ MORE
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2. The Challenges of Scandinavian Destination Marketing Organizations
University essay from Lunds universitet/Institutionen för tjänstevetenskapAbstract : In the turbulent tourism environment, characterized by many stakeholders and constituting a relatively fragmented industry where efforts, such as adapting to change; managing expectations; managing the destination; competition; collaboration; and performance measurement are challenging. To address the issue, Destination Marketing Organizations (DMOs) have arisen with a general agenda to coordinate industry actors in a cooperative manner, which results into a collective contribution to the development of the destination. READ MORE