Essays about: "Master Thesis, hotels"

Showing result 1 - 5 of 9 essays containing the words Master Thesis, hotels.

  1. 1. IS THERE ROOM FOR HIGH TECH IN A HIGH TOUCH INDUSTRY? AN EXPLORATORY STUDY ON ADOPTION OF SOCIAL ROBOTS IN THE HOTEL INDUSTRY

    University essay from Lunds universitet/Produktionsekonomi

    Author : Emelie Dellby Svensk; Kajsa Jernetz; [2023]
    Keywords : Social robots; Barriers to adoption; Hotel industry; Digitalization of the hotel industry; Behavioral Reasoning Theory; B2B and B2C commercialization; Technology and Engineering;

    Abstract : This master thesis explores the possibilities of social robot adoption in the hotel industry. Social robots represent a new product group, a radical innovation, that has yet not seen commercialization in the hotel industry in Sweden. READ MORE

  3. 2. The willingness to pay extra for environmental certificated hotels in Stockholm : a survey based master’s thesis about consumers driving characteristics towards hotels’ green work

    University essay from SLU/Dept. of Economics

    Author : Sophie Nyström; [2017]
    Keywords : Willingness To Pay; Cragg’s Tobit; Contingency Valuation; Environment; Hotels; Sweden; Environmental Impacts;

    Abstract : The year 2017 has been designated “the international year of sustainable tourism for development” by the United Nations 70th General Assembly [General Assembly 2016]. Hotels have the potential to decrease the environmental impacts of their guests in their facilities. READ MORE

  4. 3. Dubai - ett framgångsrecept eller dårskap?

    University essay from SLU/Dept. of Urban and Rural Development

    Author : Joanna Silvemark Junemar; Kristina Vikholm; [2012]
    Keywords : Dubai; ; Förenade arabemiraten; stadsutveckling; stadsplanering; stadsliv;

    Abstract : Det här examensarbetet är en fallstudie som beskriverstadsutvecklingen i staden Dubai i Förenade arabemiraten.Examensarbetet syftar till att svara på frågornaHur har Dubai stad utvecklats från och med oljansupptäckt fram till idag? och Hur ser den övergripandeplaneringen ut för Dubais framtida stadsutveckling?METOD;Vår fallstudie är en sammanvävd redogörelse av enlitteraturstudie och egna upplevelser från en studieresai Förenade arabemiraten. READ MORE

  5. 4. Molding the Behavior of Aggressive Customers : Case Study of Björken Hotel Umeå, Sweden

    University essay from Företagsekonomi

    Author : Hailu Tekeher Getnet; Muhammad Rizwan Malik; [2012]
    Keywords : Hotel industry; Emotional labor; Aggression; Anger; Customer service; Employees CSEs ;

    Abstract : Organizations have to understand the customer very well if they want to exist in business. Thisunderstanding of the customer will help organizations to act accordingly. More specifically hotelservices are characterized by frequent interaction with the customers. READ MORE

  6. 5. Demand management : Preferred options from the customer’s point of view regarding the rural hotel industry

    University essay from Ekonomihögskolan, ELNU

    Author : Lina Bengtsson; Desirée Valler; [2012]
    Keywords : Demand management;

    Abstract : Master thesis in marketing written in spring 2012 at the LinnæusUniversity, Växjö, Sweden. Authors: Lina Bengtsson and Desirée Valler Examiner: Professor Mosad Zineldin                 Tutor: Professor Anders Pehrsson Title: Demand management - Preferred options from the customer’s point of view regarding the rural hotel industry Introduction: If demand and capacity is not in line, dissatisfaction can occur among the customers. READ MORE