Essays about: "Matilda Bankel"
Found 1 essay containing the words Matilda Bankel.
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1. Redesigning the user experience in a public organisation : The case of the Swedish Tax Agency’s e-service ”Skattekonto”
University essay from Umeå universitet/Institutionen för datavetenskapAbstract : Public e-services are often synonymous with being frustrating to use. The reason for this is that state-run electronic services (e-services), such as the ones run by the Swedish Tax Agency (Skatteverket), are expected to be intuitive, innovative, and easy to use. READ MORE
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