Essays about: "Mediation"

Showing result 21 - 25 of 270 essays containing the word Mediation.

  1. 21. Demanding Less: The influence of the impostor phenomenon on negotiations and its connection to gender

    University essay from Handelshögskolan i Stockholm/Institutionen för företagande och ledning

    Author : Malin Almkvist; Linnéa Walter; [2023]
    Keywords : Impostor phenomenon; Impostor syndrome; Negotiation initiation; Intended requested salary; Gender pay gap;

    Abstract : Research suggests that the impostor phenomenon, i.e., the phenomenon of feeling like a fraud and like you do not deserve your successes, leads to negative professional and economic outcomes. READ MORE

  3. 22. Better Safe Than Sorry. A quantitative study on Psychological Safety, Media Richness, and Trust in Workgroups

    University essay from Handelshögskolan i Stockholm/Institutionen för företagande och ledning

    Author : Adam Hofvander; Edwin Hydén Karlsson; [2023]
    Keywords : Psychological Safety; Virtual Teams; Media Richness; Trust; Workgroups;

    Abstract : In the contemporary landscape, virtual work has become an increasingly prevalent phenomenon, persisting even in the post-pandemic era. By virtue of its implications on team performance, psychological safety has become one of the most important concepts in the managerial biosphere; a concept which has further been closely linked to trust. READ MORE

  4. 23. Impact of Artificial Intelligence on Customer Experience : A mixed-methods approach to study the impact of Artificial Intelligence on Customer Experience with Voice of Customer as the mediator

    University essay from Jönköping University

    Author : Asad Ullah; [2023]
    Keywords : Artificial intelligence;

    Abstract : Abstract Background: In the contemporary world, the emergence of artificial intelligence has brought about a revolutionary change in customer experiences. Businesses, in analyzing numerous data observations, are aiming to improve customer journeys, from the point of purchase until after the product is used, by making the entire process convenient, satisfactory, and efficient. READ MORE

  5. 24. Loyalty Program Termination Recovery - A quantitative study on the efficacy of compensation and explanation recovery efforts in mitigating negative reactions following a loyalty program termination

    University essay from Handelshögskolan i Stockholm/Institutionen för företagande och ledning

    Author : Marcus Hagström; Karl Granbom; [2023]
    Keywords : Loyalty program termination; Service failure; Recovery efforts; Compensation; Explanation;

    Abstract : Loyalty program (LP) practitioners increasingly face the necessity to terminate their LP considering the disadvantages to LP management, the fact that LPs continually fail to be of value to many members and the growing shift towards subscription-based loyalty models. Aware that terminations lead to negative customer reactions, managers will inevitably wonder how to mitigate such reactions so as to retain customers and diminish negative backlash. READ MORE

  6. 25. The Porter Hypothesis: Fact or Myth? - A Case Study on the EU Emissions Trading System

    University essay from Handelshögskolan i Stockholm/Institutionen för nationalekonomi

    Author : Cecilia Sacklen; Tintin Wilsby; [2023]
    Keywords : Porter Hypothesis; Environmental policy; Eco-innovation; EU ETS; Firm performance;

    Abstract : This study investigates the Porter Hypothesis in the context of the EU Emissions Trading System (EU ETS), the world's largest cap-and-trade system within environmental regulations. The Porter Hypothesis posits that environmental regulations can stimulate eco-innovation and ultimately improve the financial performance of regulated firms. READ MORE