Essays about: "Mikaela Mård"

Found 1 essay containing the words Mikaela Mård.

  1. 1. Managing Quality at the Operational Level : A Case Study at Nordea

    University essay from IHH, Redovisning och finansiering

    Author : Malin Holfve; Mikaela Mård; Maria Pekár; [2009]
    Keywords : Quality; Quality Management; Total Quality Management; TQM; Lean-production; Kaizen; Service Industry; Nordea; Case Study;

    Abstract : The majority of researchers, believe that quality management is the aspect of strategy, a method strategically formed to gain competitive advantage. Quality must however, be managed in the sense that it fits the organization. Besides, organizations must also develop strategies to continuously improve and measure quality work. READ MORE