Essays about: "New Self Service Technology Implementation"

Showing result 1 - 5 of 16 essays containing the words New Self Service Technology Implementation.

1. 1. Touch or Talk: What Motivates Consumers to Choose Self-Service Kiosks or Interpersonal Services when Ordering Fast-Food? A Customer and Manager Perspective

   University essay from Lunds universitet/Företagsekonomiska institutionen

   Author : Sebastian Köhler; Lum Rexha; [2022]
   Keywords : Self-service technologies; self-service kiosks; interpersonal services; human touchpoints; digital touchpoints; fast-food restaurants; McDonald’s; Business and Economics;

   Abstract : Purpose – The first purpose of this study is to identify and categorize the motivational factors, from a customer and managerial perspective, that restaurant patrons have when choosing between the self-service kiosk (SSK) or the human service counter during their fast-food order. The second purpose is to identify potential gaps between the customer and manager perspectives. READ MORE

3. 2. Studying the Opportunities of Blockchain Implementations in Electronic Transactions compared to the eIDAS Regulations

   University essay from KTH/Industriell ekonomi och organisation (Inst.)

   Author : Hanna Hansson; [2022]
   Keywords : Blockchain; blockchain technology; eIDAS; eIDAS regulation; eID; electronic identification; PKI; public key infrastructure; trusted service provider; distributed ledgers; SSI; self-sovereign identity; Blockchain; blockchain teknologi; eIDAS; eIDAS regulationen; eID; elektronisk identifikation; PKI; distribuerad databaseteknik; SSI;

   Abstract : The electronic identification regulation, eIDAS, and its trusted service providers are currently based on technologies that have been used for decades. The eIDAS and many others in the security industry have shown interest in newer technologies such as distributed ledgers and blockchain. READ MORE

4. 3. The shift from traditional to Self Service Business intelligence : A case study in a large enterprise company

   University essay from Linnéuniversitetet/Institutionen för informatik (IK)

   Author : Justas Mazulis; [2021]
   Keywords : ;

   Abstract : Background: Business intelligence has been used in businesses for many years. The technology evolves and there is enough ground covered to see how it became an integral part of ICT in corporations and even medium sized companies. READ MORE

5. 4. A self-service design concept for last mile delivery: The solution for retail stores in urban environments

   University essay from Lunds universitet/Förpackningslogistik

   Author : Matilda Holmqvist; Lisa Johansson; [2021]
   Keywords : retail store; market study; urban environment; last mile delivery; self- service; product development; Technology and Engineering;

   Abstract : The world is constantly changing, and business strategies are changing with it. Companies are offering new delivery options and technologies for customers globally when doing purchases. IKEA, a global furniture retailer, is expanding their touchpoints by opening retail stores in city centre locations in order to become more accessible. READ MORE

6. 5. Digitization in Africa: The Adoption and Use of Self-Service Technology in Retail

   University essay from Uppsala universitet/Informationssystem

   Author : Phindile Ntuli; [2021]
   Keywords : self-service technology; self-checkout services; TAM; technology readiness; technology acceptance in retail;

   Abstract : Service delivery in the twenty-first generation is evolving into more digital forms expanding the consumers' experience and engaging in new forms of communications to consumers through these digital forms. Despite the initiation of self- service technology being widely accepted by consumers within the retail banking industry, the supermarket retail industry has yet to experience the same form of reception and implementation of the self- service technologies (SST). READ MORE