Essays about: "Ny Serviceutveckling"
Found 1 essay containing the words Ny Serviceutveckling.
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1. Greening the Banks - Are the Customers Onboard : A study into the effects of green banking products on Swedish retail banking customers
University essay from KTH/Skolan för industriell teknik och management (ITM)Abstract : Increasing climate awareness, the Paris Agreement urging institutions to enable the economic transition toward sustainability and the looming possibility of environmental regulations are challenges facing the banking sector today. This study however chooses to see opportunities in a changing retail banking environment, investigating what green banking products customers want their bank to provide and how the introduction of green banking product might impact customer loyalty. READ MORE
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