Essays about: "Open banking"

Showing result 1 - 5 of 22 essays containing the words Open banking.

  1. 1. Leadership during change : A study of leadership within the rapidly changing transaction banking environment

    University essay from Högskolan i Jönköping/IHH, Företagsekonomi

    Author : Sarah Fallström; [2018]
    Keywords : Leadership; Strategic Renewal; Transformational Leadership; VUCA; Change;

    Abstract : Transaction banking is changing in a fast pace due to digitalization, changes in regulation, new competition in the market etc. This acronym VUCA describes this environment; Volatility, Uncertainty, Complexity and Ambiguity. Due to changes in technology, politics and economics strategic renewal is critical to ensure long term survival. READ MORE

  2. 2. The General Data ProtectionRegulation vs. The Blockchain : A legal study on the compatibility between blockchain technology and the GDPR

    University essay from Stockholms universitet/Institutet för rättsinformatik (IRI)

    Author : Sebastian Ramsay; [2018]
    Keywords : Blockchain GDPR Cryptocurrency;

    Abstract : This thesis examines open distributed blockchain technology from a legal perspective. The blockchain is a technology used to secure and ensure the integrity of data in an unsafe digital environment. READ MORE

  3. 3. The Future Bank : Banking services seen through the eye of Generation Y, risin’ up to the challenge of industrial transformation.

    University essay from KTH/Hållbarhet och industriell dynamik; KTH/Hållbarhet och industriell dynamik

    Author : Kärsti Kämpe; Amanda Näsman; [2018]
    Keywords : Open banking; Platform economies; Generation Y; PSD2; New service development; Customer knowledge; Multi-sided platforms; Customer innovation; Open banking; Plattform ekonomier; Generation Y; PSD2; Ny tjänsteutveckling; Kundkunskaper; Flersidiga plattformar; Kunddriven innovation;

    Abstract : The financial sector, as we know it, is radically transforming. As a result of the European regulation PSD2, customers banking data is becoming available for third parties by APIs [Evry n.d]. The traditional banks are now being exposed to competition from FinTechs and BigTech [Evry 2017]. READ MORE

  4. 4. PSD2 and its implications for consumer behaviour : - A case study focused on the Swedish financial service sector

    University essay from KTH/Industriell ekonomi och organisation (Inst.)

    Author : SARA STÅLNACKE; [2018]
    Keywords : PSD2; PSD; Payment Service Directive; Financial Services; Fintech; Banking; Blue Ocean Strategy; Diffusion of Innovations; Switching Costs; Network Effects; PSD2; PSD; Payment Service Directive; Finansiella tjänster; Fintech; Bankbranschen; Blue Ocean Strategy; Diffusion of Innovations; Switching Costs; Network Effects;

    Abstract : This thesis examines and provides insight into the financial services industry and how the new payment services directive, PSD2, may come to change consumer behaviour and thereby the industry. The research is exploratory and relies on a quantitative consumer-facing survey as well as four semi-structured interviews with representatives from some of Sweden's largest banks and third party payment providers. READ MORE

  5. 5. Artificial Intelligence in Customer Service : A Study on Customers' Perceptions regarding IVR Services in the Banking Industry

    University essay from Linnéuniversitetet/Institutionen för marknadsföring (MF); Linnéuniversitetet/Institutionen för marknadsföring (MF)

    Author : Emil Åberg; Yeshodeep Khati; [2018]
    Keywords : IVR; AI; Customer Service; Banking; Customer Satisfaction; Wait time; TAM; Technology Acceptance Model; Sweden;

    Abstract : Title: Artificial Intelligence in Customer Interactions: A Study on Customers' Perceptionsregarding IVR Services in the Banking Industry Purpose: The purpose of this paper was to explore consumer perspectives on automated IVRcustomer services. Design/methodology/approach: This research paper was conducted qualitatively, where theresearchers developed a framework and a suggested model based on existing research andcollected primary data from eight interviews with open-ended questions. READ MORE