Essays about: "Operational CRM"

Found 5 essays containing the words Operational CRM.

1. 1. Data-Driven Solutions in VC Investments - A cross-sectional study on best-in-class data strategies within deal origination

   University essay from Göteborgs universitet/Graduate School

   Author : Robin Gerdemann; Carlos Heredia Alcaraz; [2022-07-15]
   Keywords : Venture Capital; Deal Sourcing; Corporate Venture Capital; Independent Venture Capital; Data; Data-Driven solutions; Database; Proprietary Algorithms; CRM; Unbiased Decision-Making; Volvo Group Venture Capital;

   Abstract : The development of new technologies and the innovative trends that have emerged over the last years are transforming and disrupting several traditional industries. In a world that is becoming increasingly connected and digitized, data-driven strategies have captured the interest of venture capital investors. READ MORE

3. 2. On Optimization of Sequential Decision-Making in Customer Relationship Management using Deep Reinforcement Learning

   University essay from KTH/Skolan för elektroteknik och datavetenskap (EECS)

   Author : Christian Ryan; [2019]
   Keywords : ;

   Abstract : Customer relationship management (CRM) is a fickle but pivotal elementto the success of any business. Used correctly, it can not only yield higherrevenue and lower operational costs, but significantly boost customersatisfaction. Nonetheless, it can also be mismanaged—sacrificing thewell-being of customers for profitability. READ MORE

4. 3. Systematic observation in healthcare: Utility and limitations of a threat and error management-based safety audit

   University essay from Lunds universitet/Avdelningen för Riskhantering och Samhällssäkerhet

   Author : Andrew Grose; [2018]
   Keywords : healthcare; systematic observation; threat and error management; patient safety; FLMU06; CRM; Crew Resource Management; teamwork; team performance; General Works;

   Abstract : Improving teamwork has become a major safety goal for healthcare organizations. Audit tools currently available are useful, but they remain inadequate because they are reactive and fail to provide context for “the interaction between people and the operational context (i.e. READ MORE

5. 4. Automotive Fleet Sales Management

   University essay from Lunds universitet/Produktionsekonomi

   Author : Jakob Olsson; Gustav Westling; [2016]
   Keywords : Fleet sales; fleet cars; company cars; management; internal best practices; organizational learnings; business sales strategy; NFA; LeaseCo; automotive industry; trend analysis; future best practices; digitalization connectivity; omni-channel; WLTP; customer and vehicle data; online sales; direct sales; B2B; B2C; dealerships; CRM; business model disruption; Technology and Engineering;

   Abstract : Background The Master’s Thesis Case Study Company is a premium brand automotive OEM. In the Swedish fleet car (or company car) market, the company is lagging behind its main competitors in terms of market share a fact that is not true for several other European markets. READ MORE

6. 5. Implementation and Benefits of CRM in Hotel Industry : A comparative study ofClarion Collection hotel and Scandic hotel in Västerås

   University essay from Mälardalens högskola/Akademin för ekonomi, samhälle och teknik

   Author : Bin Mu; Meng Xiao; Yonas Gebray; [2015]
   Keywords : CRM; CRM implementation; CRM benefits; Scandic hotel; Clarion hotel; CRM process in hotel;

   Abstract : This thesis is to identify the main factors that influence CRM implementation in Scandic hotel and Clarion hotel. Moreover, benefits of both hotels that can be reaped from using CRM. The result shows that CRM plays an important role in creating a long term successful to the hotels. READ MORE