Essays about: "PBX"

Showing result 1 - 5 of 12 essays containing the word PBX.

  1. 1. A self-serviced price calculator for modern IT services

    University essay from Lunds universitet/Ergonomi och aerosolteknologi

    Author : Sandra Olsson; Elin Nilsson; [2017]
    Keywords : Usability; user experience; UX; prototype; communication system; private branch exchange; PBX; user license; quotation.; Technology and Engineering;

    Abstract : As online shopping continues to increase in popularity, more and more pressure is put on businesses to reevaluate which of their services that can be sold from a web- site. While the telecom market for businesses still only use expert salespersons to describe and put a price on their services, innovative companies such as Telavox are looking into new ways of exposing more of their information online. READ MORE

  3. 2. Skill based routing in telephone exchanges

    University essay from Lunds universitet/Ergonomi och aerosolteknologi

    Author : Henrik Edlund; Mikael Nilsson; [2017]
    Keywords : skill based routing; remote testing; usability; PBX private branch exchange ; prototyping; Telavox; Technology and Engineering;

    Abstract : Private branch exchange systems have been used to connect clients with enterprises for over 40 years and have over time progressed from manual switchboards to modern, internet based technologies. Despite technological progress, many clients still feel great frustration when contacting customer service, not being able to reach the person they seek. READ MORE

  4. 3. DoD Mobile Client-A Comparison between J2ME and Symbian Platforms

    University essay from KTH/Skolan för informations- och kommunikationsteknik (ICT)

    Author : Sanyaj Rajwani; [2012]
    Keywords : ;

    Abstract : With increasing need for mobile communication in today’s world, there has been a constant hike in the cost of mobile communication as well. To cater this problem of increased cost of communication, OptiCall AB has devised an integrated solution called Dial over Data, or DoD. READ MORE

  5. 4. Analysis of Queues for Interactive Voice and Video Response Systems : Two Party Video Calls

    University essay from KTH/Kommunikationssystem, CoS

    Author : Venkatesh Chengegowda; [2012]
    Keywords : IVVR; Queue; media transcoding; SIP; Asterisk; DiaStar; IIVVR; kö; media omkodning; SIP; Asterisk; DiaStar;

    Abstract : Video conversation on mobile devices is popularizing with the advent of 3G. The enhanced network capacity thus available enables transmission of video data over the internet. It has been forecasted by several VOIP service organizations that the present IVR systems will evolve into Voice and Video Response (IVVR) Systems. READ MORE

  6. 5. Evaluation of VoIP Codecs over 802.11 Wireless Networks : A Measurement Study

    University essay from Sektionen för Informationsvetenskap, Data– och Elektroteknik (IDE)

    Author : Arbab Nazar; [2009]
    Keywords : wireless; voip; codec;

    Abstract : Voice over Internet Protocol (VoIP) has become very popular in recent days andbecome the first choice of small to medium companies for voice and data integration inorder to cut down the cost and use the IT resources in much more efficient way. Anotherpopular technology that is ruling the world after the year 2000 is 802.11 wirelessnetworks. READ MORE