Essays about: "Passenger Flight Experience"
Found 4 essays containing the words Passenger Flight Experience.
-
1. Designing a Multiplayer Game for Inflight Entertainment Systems
University essay from Lunds universitet/Ergonomi och aerosolteknologiAbstract : The global airline industry is a significant market. Every year, millions of people travel by long-haul flights for different purposes. Inflight entertainment (IFE) systems are offered as a service in the aircraft cabin to keep these passengers entertained during the flight. READ MORE
-
2. Passenger Flight Experience of Urban Air Mobility
University essay from Uppsala universitet/Observationell astrofysikAbstract : The first part of a study of passenger flight experience of Urban Air Mobility was completed. This first part included the design of different Urban Air Mobility vehicle models, in which the passenger flight experience would be quantitatively measured. READ MORE
-
3. Airline Service Failures : A study on relationships between lack of control, emotions, and negative word-of-mouth
University essay from Högskolan i Jönköping/IHH, FöretagsekonomiAbstract : Service failure within the airline industry has been a prominent topic within the media. Each story of a failure features a disgruntled passenger. Emotions are already high during the consumption of any airline service, and a service failure will bring on а slew of unwanted emotions. READ MORE
-
4. Airport Service Quality, Satisfaction and Loyalty Membership - The case of Keflavik and Landvetter Airports
University essay from Göteborgs universitet/Graduate SchoolAbstract : This study is based on previous research on service quality, satisfaction, loyalty membership and the management of airports. Airport operators aim to please different passenger segments by offering revenue generating services that satisfy passengers in their wait for a flight. READ MORE