Essays about: "Patient Satisfaction Surveys"

Found 3 essays containing the words Patient Satisfaction Surveys.

1. 1. Healthcare Management : Measuring patient satisfaction of service quality in Swedish dental clinics

   University essay from Högskolan i Halmstad/Akademin för ekonomi, teknik och naturvetenskap

   Author : Subhadra Namana; Sanar Al-Dori; [2018]
   Keywords : Healthcare management; dental clinics; patient satisfaction; Sweden; factors; Service quality;

   Abstract : ABSTRACT:Healthcare management is a field that is related to management, leadership, and service of anorganization. Due to high competition and change in the environment of healthcare organizations,managers need to embrace the innovation to respond to those changes and make the organizationsuccessful by improving the process, structure, and culture of the organization as well as to provideefficient and effective care that will lead to achieve patient satisfaction. READ MORE

3. 2. Choice of Primary Health Care: A Secondary Analysis of The Free Choice System in Stockholm and Three County Councils

   University essay from Lunds universitet/Sociologi

   Author : Rina Yokota; [2011]
   Keywords : New Public Management; Free Choice System; Primary Health Care; the Third Way; Public sector; Private sector; Civil Sector; Citizens’ Participation; Public Value Creation; Social Sciences;

   Abstract : This Master’s thesis examines the outcomes of the new Free Choice policy with particular emphasis on whether giving residents the right to choose their providers of primary health care leads to a more equal distribution of primary health care accessibility. This study is based on the Secondary Analysis of assessment for vårdval (choice of health system) in Stockholm by Karolinska Institute (2010), socio-economic distribution in Stockholm and the Population Surveys in three county councils (Halland, Skåne and the Västra Götland Region) from 2009. READ MORE

4. 3. Are patient satisfaction surveys tools for quality improvement or mere symbolism? : The case of Østfold Hospital Trust in Norway

   University essay from Nordiska ministerrådet/Nordic School of Public Health NHV

   Author : Famara Alieu Sanyang; [2006]
   Keywords : Patient Satisfaction Surveys; Quality Improvement; Symbol; Hospitals; Rational Choice instrumental Theory; Institutional Theory; Process.; pasienttilfredshetsundersøkelser; kvalitetsforbedring; symbol; sykehus; ”rational choice” instrumentell teori; institusjonsteori;

   Abstract : In 1997 and 2002 the Østfold Hospital Trust conducted patient satisfaction surveys. This study presented the results of the 2002 survey and compares them with the 1997 results. This is done to ascertain if there are any changes with regards to the dimensions the hospital scored poorly on in 1997. READ MORE