Essays about: "Pervaiz Ali and Sudha Sankaran"

Found 1 essay containing the words Pervaiz Ali and Sudha Sankaran.

  1. 1. 'Online Shopping’ Customer Satisfaction and Loyalty in Norway

    University essay from Blekinge Tekniska Högskola/Sektionen för management

    Author : Pervaiz Ali and Sudha Sankaran; [2010]
    Keywords : Online shopping; Customer satisfaction; Loyalty; E-commerce; Norway;

    Abstract : The primary goal of this research is to analyze the customer satisfaction and loyalty of the online customers in Norway. The theoretical framework discusses in brief about the effects of customer loyalty and retention on customer satisfaction. READ MORE