Essays about: "Quality service delivery"

Showing result 11 - 15 of 143 essays containing the words Quality service delivery.

  1. 11. Perception Of The Usefulness Of The Balanced Scorecard In Operational Performance Management During The Covid-19 Pandemic : – A Case Study Of Warehouse Operation.

    University essay from Linnéuniversitetet/Institutionen för ekonomistyrning och logistik (ELO)

    Author : Jyotsana Lata; Ann Sarah George; Chioma Ngeleh; [2022]
    Keywords : Operational Performance Management; Balanced Scorecard; Warehouse Performance Management; Covid-19 Pandemic; Disruption.;

    Abstract : Abstract Purpose: This study aims to explore the usefulness of the Balanced Scorecard in an organization considering the disruptions caused by the Covid-19 pandemic in a warehouse. Furthermore, the Operational Performance Management of Atea Logistics AB (an IT infrastructure service provider warehouse) during the Covid-19 pandemic is presented with regards to the quality and delivery objectives form the customer perspective of the balanced scorecard along with how it helped Atea prepare for future disruptions. READ MORE

  3. 12. Exploring Software-Defined Networking Challenges in Sweden : IT Team Knowledge and Skills Gap

    University essay from Jönköping University/JTH, Avdelningen för datateknik och informatik

    Author : Ahmed Abdelhadi; Mohammed Raoof Fadda; [2022]
    Keywords : Automation; Centralized Controller; DevOps; Knowledge gap; Programmable Networks; SDN; SDN Challenges; Automation; Centraliserad Kontroller; DevOps; Kunskapsklyfta; Programmerbara Nätverk; SDN; SDN Utmaningar;

    Abstract : Software-Defined Networking (SDN) is a new evolving approach within the networking domain. The concept is based on decoupling and abstracting the control and data plane of the traditional network devices. READ MORE

  4. 13. WIND POWER PROJECT DEVELOPMENT: A MULTI-CRITERIA DECISION ANALYSIS FRAMEWORK FOR SUBCONTRACTORS’ EVALUATION

    University essay from Uppsala universitet/Institutionen för geovetenskaper

    Author : Yassine Chetouani; [2022]
    Keywords : Multi-criteria decision analysis; Subcontractor’s pre-qualification; Risk factors; Management capabilities; Wind power project development.;

    Abstract : The Swedish Wind Energy Association (SWEA, 2019) reported the wind power project's total investment cost between 2017 and 2021 was over SEK 72 billion. They predicted that at project completion, the total production will be approximately 22.4 TWh per year. READ MORE

  5. 14. The Impact of Service Quality on Customer Satisfaction in Hotel Business Development : Correlation Between Customer Satisfaction and Service Quality

    University essay from Karlstads universitet

    Author : Dider Bhuian; [2021]
    Keywords : service quality; hotel industry; customer satisfaction; descriptive methodology;

    Abstract : This research aimed to study the correlation between customer satisfaction and service quality in the hotel business. It also outlines the significance of understanding customer satisfaction and how customers distinguish service delivery. Customers have changed prospects based on their consideration of service or product quality. READ MORE

  6. 15. Requirements & Enabled Improvements Related to the Implementation of Advanced Preventive Maintenance Methods

    University essay from Lunds universitet/Produktionsekonomi

    Author : Edvard Carlsson; Simon Palmhager; [2021]
    Keywords : Predictive Maintenance; Internet of Things; Service Delivery; Preventive Maintenance; Cycle-based Maintenance; Condition-based Maintenance; Predictive Modelling; IoT-Centric Business Model; Technology and Engineering;

    Abstract : Currently well established technology-based manufacturing companies with a service business provides their markets with innovative and reliable products. Despite this, these companies often find their service delivery process to be inefficient, due to its time-based nature. READ MORE