Essays about: "Ruth Isleny Bedoya Lopez"

Found 1 essay containing the words Ruth Isleny Bedoya Lopez.

  1. 1. "More than Books", Creating Library Services During COVID-19: A Case From Sweden

    University essay from Lunds universitet/Institutionen för tjänstevetenskap

    Author : Ruth Isleny Bedoya Lopez; [2021]
    Keywords : Service creation; practice theory; cultural management; library management; value creation; crisis management; public libraries; Social Sciences;

    Abstract : This thesis aims to enhance the existing knowledge about cultural management and expanding its scope to discussing service creation in times of COVID-19 from a practice perspective, using public libraries as an example. There is extensive research on public libraries focusing on service encounters, service experience, service quality, place-making processes, and digitalization of library services. READ MORE