Essays about: "Sabina Lajiq"

Found 1 essay containing the words Sabina Lajiq.

  1. 1. Service Quality : A research on how recruitment companies secure service quality

    University essay from Ekonomihögskolan, ELNU

    Author : Elvira Efendic; Sabina Lajiq; [2012]
    Keywords : Service quality; heterogeneity; intangibility; gap analysis; self-service; servqual; service quality in B2B;

    Abstract : Background: Service quality is considered to be a vital strategy for survival and success in today’s competitive environment. Although there have been an emphasis in quality overall, the research in companies performance within a business-to-business approach is still largely unexplored. READ MORE