Essays about: "Service Encounter"

Showing result 11 - 15 of 72 essays containing the words Service Encounter.

  1. 11. Using Digital Games for Language Development in Lower Grades : A study of English primary teachers’ attitudes to digital games in English language learning

    University essay from Högskolan i Gävle/Avdelningen för humaniora

    Author : Alae Saed Beshir; [2022]
    Keywords : English language teaching; English language learning; digital game-based learning; digital games; primary teachers;

    Abstract : In a digitalized world, learners from the 21st century prefer game-like lessons instead of traditional methods that are preferred by teachers according to previous studies. Creating a fun and engaging environment in the classroom is not an easy task for the teachers. READ MORE

  3. 12. Design of Improving the Self-healing Experiences : - The Quantitative and Qualitative Studies Focus on the Offline and Online Environments

    University essay from Linköpings universitet/Medie- och Informationsteknik; Linköpings universitet/Tekniska fakulteten

    Author : Heyi Zhao; [2022]
    Keywords : Offline to online service; Co-design; Cognitive therapy; The bottom-up approach;

    Abstract : People in different environments encounter various mood disorders. The flattened internet perhaps offered chances for conveying more balanced therapy resources.  This study starts by considering the multiple environments of self-healing experience and focuses on groups in need of self-healing. READ MORE

  4. 13. Fear not, here is the bot: An experimental study of how consumers rate satisfaction and performance in service encounters with chatbots and employees

    University essay from Handelshögskolan i Stockholm/Institutionen för marknadsföring och strategi

    Author : Arvid Bergstrand; Youcef Djehiche; [2022]
    Keywords : Customer service encounter; Chatbot; E-commerce; AI; Algorithm;

    Abstract : Artificial intelligence is entering e-commerce customer service in force. Chatbots, conversational agents employed to address consumers' needs and questions, are steadily replacing employees, a development claimed to increase the quality of service. READ MORE

  5. 14. Teachers`role and preception in cases of child sexual abuse in Nigeria

    University essay from Göteborgs universitet/Institutionen för pedagogik och specialpedagogik

    Author : Akinlabi Sunday Akinriyibi; [2021-08-17]
    Keywords : child sexual abuse; teacher´s role; sex education;

    Abstract : Aim: This study is an advancement on previous knowledge to investigate teachers' understanding oftheir role in the cases of Child Sexual Abuse (CSA). It examines the child's protective initiative adopted in the school, and to understand the challenges teachers encounter when handling sexual abuse cases in Nigeria. READ MORE

  6. 15. Evaluation of compatibility of design methods for circular business models: : A study of Swedish companies

    University essay from Linköpings universitet/Industriell miljöteknik

    Author : Ambra Giulianelli; Mukessh Vasudevan Sulochana; [2021]
    Keywords : Circular business model s CBM ; Linear business model LBM ; Circular economy CE ; Design method DM ; Product service system PSS ;

    Abstract : Industrialization and globalization of companies has promoted fast, easy and profitable business solutions. A linear business model (LBM) is seen as the most common way to do business. However, recent studies have enlightened how LBMs are detrimental to the health and biological cycles of the earth and its inhabitants. READ MORE