Essays about: "Service culture"

Showing result 1 - 5 of 274 essays containing the words Service culture.

  1. 1. Implementation Constraints of ERP Systems in Developing Countries

    University essay from Stockholms universitet/Institutionen för data- och systemvetenskap

    Author : Hanna Mekuria Fissha; [2024]
    Keywords : Enterprise Resource Systems; public service organizations; developing countries;

    Abstract : Globally, the use of ERP systems has increased significantly. Organizations in developed and developing countries are pursuing ERP systems to stand out globally for facilitating their growth beyond their previous inhouse systems. READ MORE

  2. 2. Captivating Communication : The Swedish Prison and Probation Service’s Storytelling and Creation of Legitimacy

    University essay from Stockholms universitet/Kriminologiska institutionen

    Author : Ella Wendt Höjer; [2024]
    Keywords : prison; cultural criminology; Nordic exceptionalism; legitimacy; Kriminalvården;

    Abstract : The stories about prison are infinite, and ultimately affect our understanding of incarceration. Punishment and prison are also political, and the shape of the penal system is fundamentally different in different countries. READ MORE

  3. 3. Insuring the Future: Managing Risks and Disruptions within the Insurance Value Chain - A multiple case study on the commercial insurance industry

    University essay from Göteborgs universitet/Graduate School

    Author : Ezabella Kwok; Sarah Pramle; [2023-07-19]
    Keywords : Risk; Risk Management; Commercial Insurance; Insurance Value Chain; Global Disruption; Covid-19 Pandemic;

    Abstract : Globalization has resulted in the fragmentation of business activities and participation in cross-border networks, giving rise to Global Value Chains, thus increasing vulnerability to risks and disruptions. While there is existing research on risk management in tangible product production within GVCs, there is a scarcity of literature on risk management in service industries, particularly on the Insurance Value Chain. READ MORE

  4. 4. Exploring servitization practices in the European Automotive industry: Cross-country case study between France and Sweden - A multiple case study

    University essay from Göteborgs universitet/Graduate School

    Author : Nathan Lambert; Kajsa Lindström; [2023-07-19]
    Keywords : servitization; automotive industry; mobility as a service; qualitative analysis; service-dominant business logic; technology; traditional manufacturers; external environment;

    Abstract : This thesis contributes to the existing literature on servitization through a qualitative cross-country case study investigating the phenomenon in the automotive industry, focusing on the experiences of firms in France and Sweden. The current conceptualisation of servitization is limited in its ability to fully capture the complexity of the phenomena observed. READ MORE

  5. 5. How are you feeling now? : A self-awareness service to enhance emotional intelligence

    University essay from Umeå universitet/Designhögskolan vid Umeå universitet

    Author : HYUNJIN SHIN; [2023]
    Keywords : self-awareness; emotions at work; mental health; interaction design;

    Abstract : Emotions play a critical role within the workplace, impacting employees' well-being, motivation, productivity, colleague relationships, and overall workplace culture. As a designer, my objective was to address emotional issues in the workplace by developing a tool capable of recognizing and effectively managing emotions. READ MORE