Essays about: "Service delivery channels"

Showing result 1 - 5 of 16 essays containing the words Service delivery channels.

1. 1. Inside the Future of Shopping Malls - Logistics Approaches for Enhancing the Collection Efficiency of Online Retail Orders from Shopping Malls by Delivery Agents

   University essay from Göteborgs universitet/Graduate School

   Author : Julia Krajka; Kaisa Nordlund; [2023-07-03]
   Keywords : Urban Logistics; Retail; Shopping Malls; Gig Economy; Last Mile Delivery; E-commerce; Automation; Micro-hubs; Parcel Lockers; Consumption Behavior; Stakeholder Management;

   Abstract : Background: The rise of e-commerce has revolutionized the retail industry, with consumers now able to purchase goods online and receive their orders promptly at their doorstep. The COVID-19 pandemic has accelerated this trend, leading to traditional retailers reimagining their strategies and embracing omnichannel approaches to meet the growing demand for fast deliveries. READ MORE

3. 2. Unsupervised Anomaly Detection in Testchannels : A Comparison Between Machine Learning Techniques

   University essay from Umeå universitet/Institutionen för matematik och matematisk statistik

   Author : Felicia Guez; Johanna Högström; [2023]
   Keywords : ;

   Abstract : Due to the increasing number of mobile applications and services, communication service providers strive to optimize their networks in order to maintain a competitive position. Continuous Integration, which includes improving software delivery through automation, is fundamental in the process of testing and optimizing networks. READ MORE

4. 3. Fast or Furious: A study of attributes important to the online customer experience in fast fashion shopping

   University essay from Lunds universitet/Företagsekonomiska institutionen

   Author : Linnea Abrahamsson; Maria Guadalupe Sayd; [2022]
   Keywords : online customer experience; customer experience; fast fashion; Business and Economics;

   Abstract : The primary aim of this paper is to investigate which attributes are most important to the online customer experience (OCE) in the fast fashion industry. Qualitative data was gathered through a netnography of online customer reviews and comments, and a comprehensive framework of attributes important to OCE in the fast fashion industry was constructed. READ MORE

5. 4. Understanding the design and delivery of customer experience from multiple perspectives : A case study within luxury travel industry

   University essay from Uppsala universitet/Industriell teknik

   Author : Gurruraj Anantharramu; Pascal Kaiser; [2020]
   Keywords : Experience Economy; Customer Experience; Customer Journey; Touchpoints; Co-creation; Customer; Luxury Travel Industry; Supply-Chain;

   Abstract : Staging experiences and providing optimal customer experience has become the new battlefield within the marketing segment, since the introduction of experience economy. The modern customer has multiple devices, channels and touchpoints to interact with the organization and with rapidly changing digital technology, where the product or service information are available online 24/7, he/ she is in-charge of his/ her own experiences. READ MORE

6. 5. Adaptation of Shipment Consolidation and Distribution Network Design to Omni-channel Retailing

   University essay from Lunds universitet/Teknisk logistik

   Author : Johan Deniz; Martin Månsson; [2019]
   Keywords : Technology and Engineering;

   Abstract : Title: Adaptation of shipment consolidation and distribution network design to omni-channel retailing Authors: Johan Deniz, Martin Månsson Supervisor: Joakim Kembro, Department of Industrial Management and Logistics, Faculty of Engineering, Lund University Problem description: Global retailers tend to have complex distribution networks. A part of the complexity stems from trade-offs in deciding which distribution mode to choose when transporting goods from the suppliers to the customers. READ MORE