Essays about: "Service delivery in restaurant"
Found 3 essays containing the words Service delivery in restaurant.
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1. Premium and Sustainable Food Delivery Service : Exploring Product-Service-Systems and Dersigning Concept Proposals with Electric Motorbikes
University essay from KTH/Maskinkonstruktion (Inst.)Abstract : This project presents a master’s thesis in Industrial Design Engineering within service design which was carried out on behalf of the Swedish electric motorbike company CAKE. The project examines opportunities to create a premium and sustainable food delivery service in a market characterized by unsustainable working conditions for couriers and widespread dissatisfaction among users. READ MORE
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2. The role of customers on the co-creation of Service Climate in a restaurant setting: A Qualitative Study
University essay from Umeå universitet/FöretagsekonomiAbstract : The benefits of customer co-creation of value in the service delivery process have been well established through recent literatures. However, despite the fact that there has been an increase in the awareness of the importance of customer behaviors in the service delivery process, little research has been done to investigate the role of customers and their influence in co-creating the service climate within organizations. READ MORE
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3. The influence of People : The Service Marketing benefits of training
University essay from Handelshögskolan vid Umeå universitetAbstract : In the past years the competition in the restaurant trade in Umeå is increasing. There is more choice for the customers and thereby the restaurants have to work harder to attract customers. One way is to Market themselves differently. In this research we are studying one way of diversifying Service Marketing, namely through people. READ MORE