Essays about: "Service employee"
Showing result 21 - 25 of 166 essays containing the words Service employee.
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21. Searching for the silver lining of the US cloud
University essay from Stockholms universitet/Institutionen för data- och systemvetenskapAbstract : We live in a society where more and more services are available online, and to an increasing extent, people expect that there should be a digital solution. The demand for digitalization of the public sector is increasing. READ MORE
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22. Is SaaS the new star employee of your company?
University essay from Linnéuniversitetet/Institutionen för ekonomistyrning och logistik (ELO)Abstract : Software-as-a-service (SaaS) has been around since the mid 2000's and is a practical option in contrast to the on-premise IT solutions where SMEs need to invest on purchasing or building their own IT infrastructures which means install the software themself, design the applications and have a whole IT division employed by the company to keep up with everything. Regardless of whether SaaS applications have been around for some time, SMEs actually have a ton of inquiries on whether these applications are a suitable choice for them. READ MORE
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23. The New Labour Landscape in a Post COVID-19 Society: Comparing Service-Versus Product-Oriented Organisations
University essay from Lunds universitet/Företagsekonomiska institutionenAbstract : The impact of COVID-19 had unprecedented effects on the international labour market. Businesses went bankrupt, employees were fired, and organisations and employees had to adapt to swiftly working remotely from the office. READ MORE
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24. Fear not, here is the bot: An experimental study of how consumers rate satisfaction and performance in service encounters with chatbots and employees
University essay from Handelshögskolan i Stockholm/Institutionen för marknadsföring och strategiAbstract : Artificial intelligence is entering e-commerce customer service in force. Chatbots, conversational agents employed to address consumers' needs and questions, are steadily replacing employees, a development claimed to increase the quality of service. READ MORE
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25. How can talent remain within the business? : A qualitative study on employee retention activities and strategies within the retail sector
University essay from Umeå universitet/FöretagsekonomiAbstract : Since the retail industry has been drastically affected due to the growth of online shopping, companies have become more aware of higher competition in their current physical stores. Since there is still demand for companies to have physical stores, they have to understand the values those remaining physical stores possess and understand the undergoing changes in the sector. READ MORE