Essays about: "Service ssectors"

Found 1 essay containing the words Service ssectors.

  1. 1. The relationship between customer satisfaction and service quality : a study of three service sectors in Umeå

    University essay from Handelshögskolan vid Umeå universitet

    Author : Jenet Manyi Agbor; [2011]
    Keywords : Customer satisfaction; Service quality; Service quality dimensions; SERVQUAL; Service ssectors;

    Abstract : It is obvious that customers are important stakeholders in organizations and their satisfaction is a priority to management. Customer satisfaction has been a subject of great interest to organizations and researchers alike. In recent years, organizations are obliged to render more services in addition to their offers. READ MORE