Essays about: "Servitization and Customers"

Showing result 16 - 20 of 42 essays containing the words Servitization and Customers.

  1. 16. Circulating for Service Sustainability : Examining relationship between sustainability and servitization in both B2B and B2C context of electric vehicles

    University essay from Linköpings universitet/Företagsekonomi; Linköpings universitet/Filosofiska fakulteten

    Author : Hakima Shiralizade; Wen Chen; [2021]
    Keywords : Servitization; Sustainability; Electric vehicle battery servitization; Circularity;

    Abstract : Background: Due to the escalated environmental concerns and the requirement of Paris Agreement, restraining the carbon emission is aimed on a global scale. Being a solution, the electrification of vehicles is inevitable whilst the problematization to the batteries continues. READ MORE

  3. 17. How to create a service-oriented company when going through a technology shift

    University essay from Lunds universitet/Produktionsekonomi

    Author : Markus Nilsson; [2021]
    Keywords : Technology shift; servitization; electrification; offer; business model; resources and capabilities.; Technology and Engineering;

    Abstract : Technical advancements and changes to the environment imply that industries may experience technology shifts. During those times, mature manufacturing companies are vulnerable, and it is of outmost importance they can respond to the new circumstances. READ MORE

  4. 18. THE FORGOTTEN SOURCE : EMPLOYEES AS A SOURCE OF CUSTOMER INSIGHTS

    University essay from Linköpings universitet/Interaktiva och kognitiva system

    Author : Tobias Sjöberg; [2020]
    Keywords : Servitization; Service innovation; Service design; Customer knowledge; Front Line Employees;

    Abstract : The service economy is flourishing and due to high competition, manufacturers are turning to service innovation as way to distinguish and meet their customers increasing and changing demands. Service design and an increased utilization of employees are seen as way of improving the innovative capabilities. READ MORE

  5. 19. The Exploring Digital Framework: A Comparative Case Study within the Swedish Manufacturing Industry

    University essay from Lunds universitet/Produktionsekonomi

    Author : Daniel Ögren; [2020]
    Keywords : Exploring Digital Framework; Digitalization; Digital Agenda; Digital Disruption; Digital Strategy; Digital Business Strategy; Digital Transformation; Digital Drivers; Digital Challenges; Digital Debt; Digital Surplus; Digital Roadmap; Swedish Manufacturing Industry; Servitization; Techquilibrium; Business and Economics; Technology and Engineering;

    Abstract : Title: The Exploring Digital Framework: A Comparative Case Study within the Swedish Manufacturing Industry Author: Daniel Ögren Supervisors: Carl-Johan Asplund (LTH), Jonathan Bergsteen (Triathlon Group), Fredrik Wadsten (Triathlon Group) Background: As new digital technologies and concepts arise, the inherent meaning of digitalization broadens. Consequently, companies experience increasing complexity of setting digital priorities and successfully carrying through digital initiatives. READ MORE

  6. 20. PSS Design in Practice - How a Choice Experiment Can Help Configuring a New Subscription Offer. The Case of Care by Volvo’s Used Car Subscription Offer

    University essay from Göteborgs universitet/Graduate School

    Author : Fabian Perktold; Moritz von Raczeck; [2019-07-09]
    Keywords : PSS Design; PSS Configuration; Servitization; Car Subscription; DCA; Discrete Choice Experiment; Choice-Based Conjoint; Customer Preferences; WTP;

    Abstract : Background and Purpose The automotive industry is facing huge challenges as the perception and utilization of cars is changing. As a result, many automotive companies are increasingly moving away from solely selling cars and starting to offer bundles of products and services (PSS) instead. READ MORE