Essays about: "Servitization and Customers"

Showing result 6 - 10 of 42 essays containing the words Servitization and Customers.

  1. 6. Factors for Sustainable Services : Managing Service Sustainability for Municipal Companies within the Swedish Energy Sector

    University essay from Karlstads universitet/Fakulteten för hälsa, natur- och teknikvetenskap (from 2013)

    Author : Isak Norberg; Joel Persson; [2022]
    Keywords : Services; Sustainability; Sustainability Performance; Business Development; Tjänster; Hållbarhet; Hållbarhetsprestanda; Affärsutveckling;

    Abstract : The energy sector faces massive challenges regarding climate change. Simultaneously, the energy sector is amid a servitization process oftransitioning and creating new value-offerings to meet customer demand. READ MORE

  3. 7. Servitization and Customer Perceived Value - A qualitative study on how customer perceived value is shifting due to the servitization in the automotive industry

    University essay from Handelshögskolan i Stockholm/Institutionen för företagande och ledning

    Author : Jie Li; Yifei Qu; [2022]
    Keywords : Servitization; The Automotive Industry; Customer Perceived Value; B2B;

    Abstract : Servitization is one of the major transformations that impact the future development of the automotive industry. The servitized trend has revolutionized the automotive offerings from providing merely products to providing a comprehensive solution package consisting of products, services, knowledge, and other intangible elements to address customers' needs from a holistic perspective. READ MORE

  4. 8. Improving Product - Service Development Processes in Traditional Manufacturing Firms : A Case Study of a Swedish Manufacturing Firm

    University essay from KTH/Maskinkonstruktion (Inst.)

    Author : Pochara HC Pao; [2022]
    Keywords : Product Service Systems PSS ; Integrated Product Service Offering IPSO ; Product Development; Service Development; Servitization; Service Manufacturing Paradox; Product Service Systems PSS ; Integrated Product Service Offering IPSO ; Produktutveckling; Tjänsteutveckling; Tjänstefiering; Service Manufacturing Paradox;

    Abstract : Manufacturing companies have begun developing Product Service Systems to provide customers with enhanced product-service offerings. Transitioning to a service-oriented development process allows companies to restructure risks, responsibilities, and costs normally associated with owning products. READ MORE

  5. 9. Predictive Maintenance as a Tool for Servitization : The case of a value-added reseller in the construction equipment industry

    University essay from KTH/Skolan för industriell teknik och management (ITM)

    Author : Max Kihlborg; Adam Lilja; [2022]
    Keywords : Servitization; Productivity-as-a-Service; Predictive maintenance; Industrial maintenance; Machine learning; Value-added reseller; Construction equipment industry; Tjänstefiering; Prediktivt underhåll; Industriellt underhåll; Maskininlärning; Värdeskapande återförsäljare; Anläggningmaskinsbranschen;

    Abstract : The construction equipment industry has been slow to increase its level of servitization, compared to other related sectors such as the car and flight industries. The fundamental problem is the endless variants of machines and business settings that their customers operate in. READ MORE

  6. 10. Exploring Servitization in the Construction Industry : A Qualitative Case Study of a Swedish Rental Company

    University essay from Karlstads universitet

    Author : Anton Jansson; Johan Segall; [2022]
    Keywords : Servitization; Construction industry; Rental company; Service paradox; Competitive advantage;

    Abstract : In highly competitive markets, product-centric businesses often seek to differentiate from competitors by including services into their core offering. In literature, this is described as servitization, and has been widely researched. READ MORE